June 20th, 2012
Buddy is very knowledged and able! We had a major problem with leaking pipes under our house. After the plumber fixed the leak he suggested we call Buddy at Tuft Aide, Inc. He arrived promptly, surveyed the situation and handled all aspects of the clean-up. A very bad situation turned good! Thank you!
June 14th, 2012
Buddy is certainly sincere and helpful! He recognized our problem and solved it as easily as possible! If you have a similar problem, be sure to give him a call!
Where to start when you want to thank someone for something so big……. After the electricity at the Ronald McDonald House was finally restored, I could survey the damage of a broken water pipe. Three floors of the House had been flooded with water, 2 laundry rooms, 3 bedrooms, 2 stairwells and a basement. I have never seen water gush through a ceiling before. What a mess!
The next logical question of course is, how do you clean up all this water? This can be answered with two words – TUFT-AIDE. I called Tuft-Aide at 9:00 p.m. and was greeted very pleasantly and reassuringly. Tuft-Aide was at the House within hours, surveying the damage and planning a course of action. I don’t think they were finished until around 5:00 a.m.
Buddy and Kathy were both here on a daily basis, checking the walls and ceilings. After nearly a week of large dryers and dehumidifiers our House was finally dry. Everyone was so helpful and knowledgeable. I never once was concerned that things were not handled properly. The Ronald McDonald House simply can’t thank you enough, Tuft-Aide for all the work you did at such a desperate time. I would be more than eager to recommend you to anyone who needs a good dry.
-Heather Parker, Associate House Manager
Ronald McDonald House of the Ozarks
Dear Buddy, et al.,
Cathy (my wife) & I became acquainted with Buddy when we first moved to Springfield in 1981. Since then, we have never trusted any of our carpets, rugs & ‘other situations’ to anyone else.
I genuinely believe that Buddy ‘takes pride’ in his work where the majority of people nowadays do not. The result is obvious in his finished project. We have never had any other person or company do rug cleaning for us, ever. When we had a mini-diaster and our waterfall feature & plumbing system at home did not work correctly, Buddy did. He had a full crew at our place assessing water damage with water sensor devices and the latest in high technology equipment. Buddy’s response time was outstanding. He was there immediately.
I really feel because of the response time & technological advanced he used, our water damage was kept to a minimum and our house was literally restored to new. Buddy makes time to find out about the most current techniques, chemical, etc, then puts them to good work for you, the customer. I would highly recommend Buddy to anyone wanting a great job done right the first time.
-John Tonjuk/Cathy Tonjuk, Pharm. Doc.
Marionville Pharmacy, Marionville MO
Via Millwood Golf & Racquet Club, Ozark MO
Just wanted to say thank you for your exceptional work and service. You are a joy to do business with and I’m blessed to have met you.
Thanks again! Much Success,
Thanks Buddy - It’s all back and together. Your efforts were close to perfect.
Tuft Aide Inc.
Thank you…….you did a great job resurrecting our wet basement. Ryan was an efficient and informative employee, you’re lucky to have him on your team. Buddy as always offered great closure. John cleaned carpet beautifully. Will call you soon for an appointment to take care of our oriental rug. See you soon!
I wanted to drop you a note to let you know how professional a couple of your employees were when they performed their work in a timely fashion. The gentlemen were Ryan and John. They werer very professional and respectful in every way. My wife kept talking about the quality of their work and the quality type employees you have. She is telling all the neighbors about you, your company and your employees. We are customers for life and your newest referral group!
-Michael Daniel, PJC Insurance
Thank you Buddy & Kathy
For all you have done for our family during our time of need. We can see how what we thought was a bad thing with our septic backup has become a good thing. By realizing the blessing of you and others lending a loving, helping hand. All of your employees, from the ones answering the phone to the ones in our house, have been so kind and great to work with.
Thank you and God Bless!
-Tyler and Anna Goodwyn
Dear Buddy and Kathy,
I have to take this opportunity to thank you for the impeccable service we have received from your company. In a time where service (good service) has become a thing of the past, I applaud you and each of your employees. Jaime’s knowledge and politeness, John’s friendliness and being at the right place at the right time; Kelly always friendly and helpful. I am impressed with your professionalism and high standards. You model what good business is all about!
You are appreciated.
I just wanted to drop you a little note to say thank you for doing such a great job! You help me understand your process and gave me hope that it wasn’t as bad as it seems. You have great customer service and I will be sure to recommend you to anyone in nedd of the services you offer!
Thank you again for a great job!